Effective Date: 03/05/2025
Welcome to Travelers Essential! Your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.riadmarrakesh.net (the “Site”). It applies to all users, regardless of where you’re located, and aligns with global privacy laws like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect two types of information:
a) Information You Provide Directly
This includes:
- Your name and email (e.g., for newsletters or contact forms)
- Payment or billing details (when making purchases or bookings)
- Any messages or feedback you send to us
b) Information Collected Automatically
When you visit our site, we may collect:
- Your IP address and browser type
- Device and operating system information
- Location data (approximate)
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and improve our services and content
- Process bookings or payments securely
- Send newsletters or respond to inquiries
- Personalize your experience on our site
- Analyze site usage and performance
- Comply with legal obligations
We only use your data where we have a legal basis, such as your consent, a contract, or a legal duty.
3. Cookies & Tracking Technologies
We use cookies and similar tools to enhance your browsing experience. These include:
- Necessary cookies (for site functionality)
- Performance cookies (to understand site usage)
- Functionality cookies (to remember preferences)
- Advertising cookies (to show relevant ads)
You can manage or disable cookies via your browser settings. Note that disabling certain cookies may affect site performance.
4. Third-Party Sharing
We may share your data with trusted partners, including:
- Booking platforms (e.g., when you book via affiliate links)
- Analytics services (e.g., Google Analytics)
- Advertising networks (e.g., Google AdSense)
- Email marketing tools (e.g., Mailchimp)
We only share information necessary to provide our services or improve your experience. All third parties are required to handle your data securely and lawfully.
5. Your Rights & Choices
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Opt out of email marketing
- Request a copy of your data (data portability)
To exercise any of these rights, contact us at info@riadmarrakesh.net.
6. Data Retention
We only keep your data as long as necessary:
- Newsletter subscriptions: until you unsubscribe
- Booking/payment data: as required by law or financial reporting
- Analytics data: typically stored for up to 26 months
7. Security Measures
We take your privacy seriously and use the following protections:
- HTTPS encryption for secure browsing
- Access controls to restrict who can access your data
- Secure servers and firewalls
- Regular updates to keep software secure
Despite our efforts, no system can be 100% secure, so please use caution when sharing sensitive data online.
8. International Data Transfers
If we transfer your information outside your home country (e.g., to servers or third-party tools in the U.S.), we use legal safeguards such as:
- Standard Contractual Clauses (SCCs)
- Data processing agreements with our partners
These measures are designed to ensure your data remains protected.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13 (or under 16 in some regions). If we learn we’ve collected such data without parental consent, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new Effective Date. Please check this page periodically to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, feel free to contact us: